Privacy policy

In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, you are informed that the personal data you provide through the website https://adeu.now (hereinafter, the website) will be processed on the following terms:

Data controller

Personal data collected through this website is processed by Clínica Quirúrgica Sarrià (B62285846), with an address for exercising your rights at C/ Gironella 6-8, consulta 1.7, 08017 Barcelona.
Email: [email protected]

Processing of personal data

The processing described in this policy relates exclusively to processing carried out through this website. Clínica Quirúrgica Sarrià is not responsible for personal data processing that may take place on third-party websites.

The personal data processing on this website is as follows:

Personal data provided in the assessment and appointment request form

When you provide your personal data through that form, the data is processed in order to assess your situation and give you information about the most suitable treatment based on your answers, and ultimately to request an appointment with us.

Legal basis. Processing is based on the explicit consent given by the data subject by ticking the corresponding box (art. 6.1.a and 9.2.a GDPR). Consent may be withdrawn at any time. For more information, see the rights section of this privacy policy.

Recipients. No disclosure of data to third parties is envisaged, except where legally required.

Retention. Personal data will be kept as long as the data subject does not request its erasure or withdraw consent, and for as long as it remains necessary for the purpose for which it was collected.

Handling contacts through WhatsApp

Personal data is processed in order to respond to enquiries and to establish a direct channel of communication with the data subject.

Legal basis. The legal basis for processing is the taking of pre-contractual steps and the legitimate interest of the controller.

Recipients. No disclosure of data to third parties is envisaged, except where legally required, or where disclosure is necessary to deal with a request from the data subject.

Retention period. Data will be kept for as long as needed to fulfil the purpose for which it was collected, and for as long as legal liability may arise from the processing, within the periods laid down for bringing, exercising or defending claims.

Web traffic

In order to obtain information about use of the website, we analyse the number of pages visited, the number of visits, and visitors' activity and frequency of use. For that purpose we use the statistical information produced by our internet service providers. You can find all the information about this processing in our Cookie policy.

International data transfers

The use of WhatsApp entails international transfers of data to the United States of America. These transfers are made with appropriate safeguards in place, such as the standard contractual clauses approved by the European Commission, in accordance with applicable law.

Security measures

The controller has adopted the technical and organisational measures necessary to guarantee the security and integrity of personal data — especially data of a sensitive category such as health data — and to prevent its alteration, loss, unauthorised processing or unauthorised access.

These measures have been implemented taking into account the state of the art, the nature of the data processed and the risks to which it is exposed, in accordance with the General Data Protection Regulation.

Users should nonetheless be aware that security measures on the internet are not impenetrable.

Your rights

To exercise your rights of access, rectification, erasure and portability of your data, as well as the rights to restriction of and objection to processing, or to withdraw the consent you have given, you may do so by written request accompanied by an official document proving your identity, addressed to Clínica Quirúrgica Sarrià, at C/ Gironella, 6-8 (Cons. 1.7), 08017 Barcelona.

You can also contact us at the following email address: [email protected]

If you are unhappy with the processing, you also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).